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How bofada Handles Your Personal Information

Your account data stays yours — we collect only what we need to run your wallet, process PayPal and Venmo transactions, and keep your login secure.

No data sold to third partiesPayPal & Venmo transaction privacyAccount security with encrypted storageYour right to access or delete dataUS-based data practices
bofada How bofada Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, update, or delete your personal information, our privacy support team handles those requests separately from general account help. Reach out through any of the channels below and include your registered email address so we can locate your account record quickly. Data access requests are typically processed within the timeframe required by applicable state law.

Team online

Privacy Email

Send a written data request to our privacy team at the email address listed in your account settings. Include your full name and registered email for faster processing.

Live Chat Support

Open live chat from your account dashboard and select the Privacy & Data option. A support agent can log your request and confirm receipt on the spot.

Account Settings Portal

Some data updates — like a mailing address or phone number tied to your Venmo or PayPal — can be made directly inside your account settings without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at bofada is built around the specific flows your account runs through — funding via PayPal, Venmo, or Play+, identity verification at account opening, and ongoing transaction logging. Every layer of that flow has a defined data handling rule. Here is what that looks like in practice.

Encrypted Account Storage Your account credentials and personal details are stored using encryption at rest. Payment identifiers linked to PayPal or Venmo are hashed so raw account numbers are never exposed in our database.
Cookie and Tracking Policy We use session cookies to keep you logged in and analytics cookies to understand how the site performs. You can adjust cookie preferences through your browser settings at any time without losing your account access.
Data Retention and Deletion Active account data is retained while your account is open. After closure we keep records for the period required by applicable state law, then delete or anonymize them. You can request early deletion where law permits.
Identity Verification Data Documents you submit for identity verification — such as a state ID or proof of address — are used solely for that verification step and are not shared with marketing partners or data brokers.

Your Privacy Rights at bofada

Real questions about how your data works here — from what we collect when you deposit with PayPal to how you get a copy of everything we hold on you.

We collect your name, email, date of birth, mailing address, and the payment identifier for whichever method you use — PayPal, Venmo, or Play+. That is what identity verification and transaction processing require.

No. We do not sell or rent your personal information to advertisers or unaffiliated data brokers. Data is shared only with payment processors like PayPal and Venmo as needed to complete your transactions.

Send a written request through our privacy email or start a live chat and select the Privacy and Data option. Provide your registered email address and we will process your request in line with applicable state law timelines.

Yes, where state law permits. Submit a deletion request via email or live chat. We will remove or anonymize your data after the legally required retention period for closed accounts has passed.

Only the transaction reference and amount are stored on our side. Your full PayPal or Venmo credentials stay with those providers under their own privacy policies — we never store your login details for those services.

We use session cookies for login continuity and analytics cookies for site performance. Adjust or block cookies through your browser settings at any time; your account access is not affected by those choices.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.